Wags & WandersWags & Wanders

Terms and Conditions

Last Updated: March 12, 2025

Welcome to Wags & Wanders ("we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of our website (https://wagsandwanders.com), mobile app, and services (collectively, the "Services"). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, please do not use the Services.

1. Acceptance of Terms

By using the Services, you confirm that you are at least 13 years old and capable of entering into a legally binding agreement. If you are using the Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Services Description

Wags & Wanders provides a platform for pet travel planning, including itinerary creation, document storage, pet-friendly directories, and email newsletters. We may update or modify the Services at our discretion without prior notice.

3. User Accounts

  • Registration: To access certain features (e.g., itinerary planning, document storage), you must create an account by providing accurate information (e.g., email, full name).
  • Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Notify us immediately at hello@wagsandwanders.com if you suspect unauthorized use.
  • Termination: We may suspend or terminate your account if you violate these Terms or engage in harmful activity.

4. User Responsibilities

  • Accurate Information: You agree to provide accurate and up-to-date information for travel planning (e.g., pet details, travel dates).
  • Compliance with Laws: You are responsible for complying with all applicable laws, including pet travel regulations (e.g., airline policies, country entry requirements).
  • Prohibited Conduct: You may not:
    • Use the Services for illegal purposes.
    • Post harmful, offensive, or misleading content (e.g., in comments, if available).
    • Attempt to access or interfere with our systems (e.g., hacking, unauthorized data access).

5. Email Subscriptions

By subscribing to our newsletter, you agree to receive emails from us, including travel tips, updates, and promotional offers. You can unsubscribe at any time via the link in our emails or by contacting hello@wagsandwanders.com.

6. Intellectual Property

  • Our Content: All content on the Services (e.g., text, logos, designs) is owned by Wags & Wanders or our licensors and is protected by copyright, trademark, and other laws.
  • User Content: By submitting content (e.g., pet details, comments), you grant us a non-exclusive, royalty-free, worldwide license to use, display, and store that content to provide the Services.
  • Restrictions: You may not copy, modify, distribute, or create derivative works of our content without permission.

7. Third-Party Services

The Services may link to third-party websites or services (e.g., pet-friendly directories, social media). We are not responsible for their content, policies, or practices. Travel arrangements (e.g., flights, hotels) are subject to third-party terms, and you are responsible for reviewing them.

8. Limitation of Liability

  • No Warranty: The Services are provided "as is" without warranties of any kind, express or implied. We do not guarantee the accuracy, completeness, or reliability of travel information (e.g., pet policies, entry requirements).
  • Liability Cap: To the fullest extent permitted by law, Wags & Wanders is not liable for any indirect, incidental, or consequential damages (e.g., travel disruptions, lost data) arising from your use of the Services. Our total liability shall not exceed $100.
  • Travel Risks: We are not responsible for issues arising from third-party travel services (e.g., airline cancellations, hotel policies).

9. Indemnification

You agree to indemnify and hold Wags & Wanders harmless from any claims, losses, or damages (including legal fees) arising from your use of the Services, violation of these Terms, or infringement of third-party rights.

10. Termination

  • By You: You may stop using the Services at any time and delete your account via the profile settings (if available) or by contacting us.
  • By Us: We may suspend or terminate your access to the Services if you violate these Terms, with or without notice.

11. Governing Law

These Terms are governed by the laws of Ontario, Canada, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Toronto, Canada.

12. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Services after changes constitutes acceptance of the updated Terms.

13. Contact Us

If you have questions about these Terms, contact us at:

  • Email: hello@wagsandwanders.com
  • Phone: +1 (289) 472-5592
  • Address: Toronto, Canada